In the Main Menu, click Tools, Billing/Finance Charges.

The Billing and Finance Charges tool is used to apply finance or billing charges to an Account. The charges will be applied to all guarantors that meet the filtering criteria entered on this window.

Required Setup:

• In Show Features, check the radio button to switch to the Billing/Finance Charges feature. Once enabled, Billing/Finance Charges will be available in the Tools menu. This is enabled by default.
• Set the billing and finance charge adjustment types in Preferences.

Date

Date Last Run: Date the Billing/Finances charge tool was last run.

Date of New Charges: Enter the date the new charges should be applied. Billing or finance charge will be posted to patient accounts with this adjustment date.

Billing/Finance Charges

Billing Charge: Add a flat charge to the account. The charge will be added to the account as an Adjustment .

Finance Charge: Select to apply finance changes and apply a percentage charge (APR) to the account balance.

• APR: Enter the percentage charge to apply to account balances. This charge is calculated against the patient portion of the entire family. It is recommended that you run it every month for an accurate APR. An adjustment will be added that equals one month (1/12) of APR charges.
• Charge at least: Set the minimum finance charge amount. For example, if set to $5.00, any finance charge amount from $0.01 to $4.99 will be charged as $5.00 to the patient.
• Only if over: Set the minimum amount of a calculated finance charge before APR is assessed. For example, if the Only if over amount is $3.00 and the finance charge is less than that amount, the patient is charged $0.00.
• If both preferences are set, the patient will be charged the Charge at least amount, but only if it is greater than the Only if over amount. If the finance charge is greater than the Charge at least amount, the finance charge amount is applied.
• Compound Interest: Determines whether or not past interest adjustment charges are considered when calculating new interest charges. Check to charge interest on the total past due amount. Uncheck to charge interest on the past due amount minus any past interest charges.
  Note: If the account has an Installment Plan set up for any family member, the installment plan's APR is used instead of the APR set here.

Billing Types

Only Apply to these Billing Types: Select which Definitions: Billing Types should have the charge added. Billing type is based on the guarantor, regardless of the billing type of family members with the account balance.

Balances Aged

Calculate on balances aged: Select the age of the accounts that should have the charge added. When calculating finance charges, only the balances over the selected age is considered (e.g., if Over 90 Days is selected, outstanding balances aged less than 90 days would not affect the finance charge that is calculated)

• Over 30 Days: Apply billing or finance charges to balances aged over 30 days.
• Over 60 Days: Apply billing or finance charges to balances aged over 60 days.
• Over 90 Days: Apply billing or finance charges to balances aged over 90 days.

Billing/Finance Filters

Select options to have to exclude accounts from being billed finance or billing charges.

• Exclude bad addresses (no zip code): Check to exclude families with a bad address on the guarantor's account.
• Exclude inactive families: Check to exclude families with an Inactive status (i.e., all members marked Inactive).
• Exclude if insurance pending: Check to exclude families with any insurance claims still pending.
• Ignore walkout (In person) Statements: Works in combination with Exclude accounts not billed since setting. If checked, walkout statements will not be considered as being billed.
• Exclude accounts (guarantor) without Truth in Lending: Check to exclude families that do not have record of a signed Truth in Lending from the guarantor. See Edit Patient Information: Other Tab, Signed Truth in Lending checkbox.
• Exclude if balance less than: Families with a balance less than the entered amount will be excluded from billing/finance charges.
• Exclude accounts not billed since: Billing/Finance charges will not be applied to accounts that have not been sent a statement from the guarantor's account between the date entered and today's date. Accounts that have been sent a statement between the date entered and today's date will get a billing/finance charge. Remove the date to include all accounts.

Undo Billing/Finance Charges

Use the Undo button to undo the most recent charge (finance or billing). All adjustments made on the same date, which have the same adjustment type, will be deleted. To undo finance charges for a different date, you must manually go into each account and delete the individual adjustment. Use the Finance Charge Report to identify the adjustments made on that date.

Billing and finance charge adjustments attached to a payment cannot be deleted with this tool. To view a list of patients with these adjustment types attached to pay splits, click Yes when prompted.

Go to each patient on the list and manually detach the adjustment from the pay splits to delete the adjustment, if needed.

Assign Charges

Assign Charges To: Determine which provider billing or finance charge adjustments are assigned to. This provider's production will be affected.

• Patient's Primary Provider: Select to assign adjustment to the guarantor's primary provider.
• Specific Provider: Select to assign all adjustments to a specific provider selected from the dropdown.

Run Billing or Finance Charges

Run: Click to process billing or finance charges to all families meeting the filter criteria.

Follow the steps below to set up and run billing or finance charges:

1. Verify the Date of new charges. This defaults to the current day and does not normally need to be changed.
2. Select a charge type:
• If selecting Billing Charge, enter charge amount.
• If selecting Finance Charge, enter APR % and other charge criteria.
3. Select affected Billing Types.
4. Select an option for Calculate on balances aged.
5. Set preferred Billing/Finance Filters.
6. Select the provider to Assign charges to.
7. Click Run.

Once the tool is complete, a message will indicate how many charges were applied. To see all the finance charges that were applied, run the Finance Charge Report.

Apply Both Billing and Finance Charges

To apply both billing and finance charges to an account, you will run the billing/finance charge tool twice on the same day, once per month. You will still do daily billing.

1. Run the tool to apply the APR finance charge (e.g., 18%) to accounts over 30 days.
2. Run the tool to apply billing charge (e.g., $4) to accounts over 60 days.
3. Send statements.