Users can be prompted to remind patient's to arrive early for their appointment.

In the Appointments Module, schedule an appointment.

When the Time Ask to Arrive field is entered on an appointment, or the As To Arrive Early field is entered in the Edit Patient Information window, appointments will prompt users to ask the patient to arrive at the designated time. Additionally, the time asked to arrive can be used when sending automated text messages to the patient.

Appointment Specific

Set an individual appointment with a reminder to arrive early. This can be useful for first appointments when the patient has forms to fill out.

In the Appointments Module, double-click an existing appointment. In the Edit Appointment window, enter the Time Ask To Arrive in 00:00 format.

All Appointments for a Patient

Set all appointments for a patient to prompt with a reminder to arrive early. This can be useful for patient's who have a history of running late.

In the patient's Edit Patient Information, enter a Ask To Arrive Early in minutes.

Additionally, check Same for entire family to apply the early arrival time to everyone in the patient's family.

Additional Details

• The appointment schedule will show the appointment time, not the Time Ask to Arrive.
• To display the Time Ask to Arrive in the appointment box, see Appointment Views.
• The Time Ask to Arrive will display on patient literature (e.g., email, postcard reminders, etc.). If no time is entered, the appointment time is used on this literature.
• When the [ApptTimeAskedArrive] tag is used, Automated Messaging can send this time to patients via text or email.
• If an appointment is rescheduled, the Time Ask to Arrive value will reset. If an Ask to Arrive Early value is entered on the Edit Patient Information window, it will be used to calculate a new arrival time, and a message will indicate the previous arrival time.
• A patient can be scheduled with a Time Ask to Arrive outside of open office hours without a warning message. For example, the clinic opens at 8:00 am, the patient is scheduled for an 8:00 am appointment but is asked to arrive at 7:45 am (the office is not open).