Text messages can be sent manually to both patients and non-patients.

In the Main Toolbar, click Text.

Before sending text messages, first sign up for Texting and set monthly limits.

Choose one of the following options:

• Patient: Text the selected patient using the phone number on file.
  • Patients should have their wireless number entered in the Edit Patient Information window and have their Text OK status set to Yes.
  • If a patient's Text OK setting is currently No, a message will prompt you to change the setting to Yes.
• Another Person: Text a non-patient. Enter the phone number of the person.

Find: Only available when Patient is selected. Find a different patient in the database to text.

Longer messages may incur additional fees, or send in a separate message. For character limitations and message segment details, see Integrated Texting Q and A.

• Character Count: Count of characters (includes tabs and spaces).
• Message Count: Count of messages that will send.

Text Message: Manually type a one-time message or right-click to insert today's date or Quick Paste Notes

Click Send to send out the text message.

• A commlog entry is automatically generated for text messages sent to a patient. Set the default commlog type for text messages in Definitions: Commlog Types.
• Messages can also be sent or viewed from the Text Messaging Mailbox.
• If the monthly texting limit is reached, you will be prompted to increase the limit. See SMS Warning Amount.