eCW General Information

Below is general information about using Royal dental Software with eClinicalWorks.

Usernames and Passwords

Users in Royal dental Software are automatically created when a user first launches Royal dental Software from eCW. The initial Royal dental Software password will match the user's eCW password. If an eCW password changes, it also needs to be updated in Royal dental Software. This can be done by logging into Royal dental Software using the old eCW password, then selecting File, Change Password. Change Password

Dental Visit Types

Every time you add a new visit type in eCW, contact eCW so they can update their interface.

PDFs

Two kinds of PDFs can be sent from Royal dental Software to eCW as part of the HL7 messages.

  1. A copy of the Progress Notes (procedures in Chart module). This happens in the Edit Appointment window when pushing the Finish & Send button or the Notes PDF button.
  2. A Treatment Plan gets sent every time a TP is saved using the Save button.

In eCW, the PDF files can be accessed in Patient Documents.

Medical History (Tight Integration)

Prescriptions, medications, problems, allergies, and medical history are entered into eCW and show in Royal dental Software's read only Medical.

Prescriptions (Tight Integration)

Prescriptions show in the read-only Medical window. For 32 bit operating systems they may show in the Progress Notes. Prescriptions should always be created in eCW. eCW will then create an identical prescription in Royal dental Software, viewable in the read-only Medical window.

EHR

Updating to a New Version of Royal dental Software

See Update.