Frequently Asked Questions

FAQs

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Question

Answer

1) What are the pricing details?

Answer

The starting price for Royal Dental Software is PHP 2500 per month.

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2) Can you assist with data and image conversion?

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Yes, in most cases, we can handle data and image conversion. Simply send us the file, and we’ll evaluate each case individually. 

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3) What type of training is provided?

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Typically, we offer 10 hours of training, but we’re flexible and can accommodate unlimited training for your practice’s needs.

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4) Is my data secure? 

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Absolutely. Your data is stored on your computer,

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5) What happens in case of a computer crash?

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We’ve got you covered. We perform daily encrypted backups, enabling us to restore your computer within an hour in the worst-case scenario.

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6) Are high-end computers necessary?

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No, Royal Dental Software runs smoothly on simple, low-spec computers.      

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7) Can I use the software without an internet connection?

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Yes, Royal Dental Software operates independently of the internet, unlike cloud-based alternatives, which can be unreliable.    

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8) Can I access the software from home?

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Yes, we can arrange remote access based on your internet speed.

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9) Am I tied to a contract?  

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No, we prioritize your satisfaction. You can discontinue our service at any time, although our customers are typically highly satisfied with our software and service quality.                          

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