To install Royal dental Software on a client workstation properly, eClinicalWorks customers need three items.
- The Royal dental Software installation location (where eCW expects to find the RoyalDental.exe file). It is almost always "C:\Royal dental Software\" but can also be something else. If you are unsure of the install location, contact Royal dental Software.
- The Setup.exe file for the current Royal dental Software version. It is located in the 'Setup Files' subfolder of the shared A to Z Folder used by Royal dental Software (often \\Server\RoyalDentImages\SetupFiles). If you cannot locate the correct setup file, contact Royal dental Software.
- The FreeDentalConfig.xml file from a working computer, located in the install directory (usually C:\Royal dental Software\FreeDentalConfig.xml).
Once you have the three items, to install Royal dental Software on a new workstation follow these steps.
- On the new workstation, right click on the Setup.exe file and Run as administrator.
- Change the installation directory to the directory where eCW expects to find the Royal dental Software.exe (#1 above.)
- Copy the Freedentalconfig.xml file to the Royal dental Software installation directory.
The new workstation should now be operational.